| about any of the tour arrangements | 11 | other |
| in the event | 10 | temporal |
| client → have → complaint | 15 |
| client → file → complaint | 4 |
| client → make → complaint | 3 |
| negative | neutral | positive |
| 0.271 | 0.687 | 0.042 |
| Raw frequency | 22 |
| Normalized frequency | 0.365 |
| Modifier score | 0.500 |
| Perplexity | 485.844 |