| Typicality: | 0.436 |
| Saliency: | 0.624 |
| about the product’s ingredients | 8 | other |
| without calling for help | 6 | manner |
| through the live chat service | 5 | manner |
| agent → answer → question | 120 |
| agent → answer → the question | 11 |
| agent → answer → this question | 3 |
| negative | neutral | positive |
| 0.104 | 0.609 | 0.287 |
| Raw frequency | 134 |
| Normalized frequency | 0.624 |
| Modifier score | 0.250 |
| Perplexity | 100.714 |