| Typicality: | 0.408 |
| Saliency: | 0.445 |
| with more difficult issues | 8 | other |
| through the process | 5 | manner |
| in completing applications by phone | 5 | temporal |
| agent → assist → the customer | 14 |
| agent → help → customer | 13 |
| agent → assist → customer | 13 |
| agent → help → the customer | 5 |
| negative | neutral | positive |
| 0.111 | 0.506 | 0.383 |
| Raw frequency | 45 |
| Normalized frequency | 0.445 |
| Modifier score | 0.400 |
| Perplexity | 190.048 |