| Typicality: | 0.383 |
| Saliency: | 0.312 |
| with a sophisticated contact center | 6 | other |
| to other departments within the business | 5 | transitive-object |
| from one rep | 4 | other |
| agent → transfer → call | 13 |
| agent → transfer → the call | 7 |
| negative | neutral | positive |
| 0.153 | 0.721 | 0.126 |
| Raw frequency | 20 |
| Normalized frequency | 0.312 |
| Modifier score | 0.500 |
| Perplexity | 332.363 |