| Typicality: | 0.337 |
| Saliency: | 0.408 |
| very | 12 | degree |
| throughout the booking process | 8 | temporal |
| about any issues | 2 | other |
| agent → be → approachable | 18 |
| agent → be → personable | 18 |
| negative | neutral | positive |
| 0.023 | 0.253 | 0.724 |
| Raw frequency | 36 |
| Normalized frequency | 0.408 |
| Modifier score | 0.500 |
| Perplexity | 236.191 |