| very | 17 | degree |
| always | 8 | degree |
| throughout the rental process | 8 | temporal |
| agent → be → polite | 66 |
| agent → be → courteous | 62 |
| agent → be → cordial | 5 |
| negative | neutral | positive |
| 0.058 | 0.253 | 0.689 |
| Raw frequency | 133 |
| Normalized frequency | 0.623 |
| Modifier score | 0.992 |
| Perplexity | 355.018 |