| Typicality: | 0.262 |
| Saliency: | 0.234 |
| extensively | 3 | degree |
| in the retail industry | 3 | location |
| ai → be used in → customer service | 6 |
| ai → be used for → customer service | 3 |
| ai → support → their customer service strategies | 3 |
| negative | neutral | positive |
| 0.011 | 0.440 | 0.549 |
| Raw frequency | 12 |
| Normalized frequency | 0.234 |
| Modifier score | 0.500 |
| Perplexity | 66.659 |