| from these companies | 4 | other |
| to enhance passenger experience | 3 | purpose |
| from mistakes | 2 | other |
| airline → can → learn | 6 |
| airline → could → learn | 4 |
| negative | neutral | positive |
| 0.214 | 0.455 | 0.331 |
| Raw frequency | 10 |
| Normalized frequency | 0.229 |
| Modifier score | 0.700 |
| Perplexity | 165.373 |