| Typicality: | 0.375 |
| Saliency: | 0.293 |
| directly | 6 | manner |
| in a situation | 2 | temporal |
| airline → reach → customer | 4 |
| airline → contact → passenger | 4 |
| airline → contact → customer | 3 |
| airline → get → customer | 3 |
| negative | neutral | positive |
| 0.189 | 0.586 | 0.225 |
| Raw frequency | 14 |
| Normalized frequency | 0.293 |
| Modifier score | 0.500 |
| Perplexity | 139.291 |