| for cancellations to fares | 10 | purpose |
| for any changes | 9 | purpose |
| airline → have → penalty | 7 |
| airline → impose → penalty | 5 |
| airline → charge → penalty | 3 |
| negative | neutral | positive |
| 0.421 | 0.533 | 0.047 |
| Raw frequency | 15 |
| Normalized frequency | 0.306 |
| Modifier score | 0.900 |
| Perplexity | 219.199 |