| often | 3 | temporal |
| between the two stores | 3 | location |
| customer → be → confused | 9 |
| customer → get → confused | 5 |
| customer → become → confused | 3 |
| negative | neutral | positive |
| 0.650 | 0.310 | 0.041 |
| Raw frequency | 17 |
| Normalized frequency | 0.425 |
| Modifier score | 0.614 |
| Perplexity | 282.602 |