| to the banking ombudsman | 10 | transitive-object |
| for grievance redressal | 6 | purpose |
| in case of ppis | 5 | other |
| customer → have → recourse | 8 |
| customer → have → what recourse | 4 |
| customer → take → recourse | 4 |
| negative | neutral | positive |
| 0.311 | 0.668 | 0.021 |
| Raw frequency | 16 |
| Normalized frequency | 0.358 |
| Modifier score | 0.500 |
| Perplexity | 333.365 |