very | 7 | degree |
about service | 6 | other |
over procedure | 5 | other |
customer → be → angry | 20 |
customer → be → upset | 11 |
customer → be → mad | 4 |
negative | neutral | positive |
0.660 | 0.303 | 0.038 |
Raw frequency | 35 |
Normalized frequency | 0.525 |
Modifier score | 0.633 |
Perplexity | 172.512 |