| with the results | 21 | other |
| very | 17 | degree |
| with the quality of services | 15 | other |
| customer → be → happy | 99 |
| customer → be → pleased | 20 |
| customer → be → delighted | 16 |
| negative | neutral | positive |
| 0.058 | 0.250 | 0.693 |
| Raw frequency | 135 |
| Normalized frequency | 0.813 |
| Modifier score | 0.767 |
| Perplexity | 46.319 |