| negatively | 6 | manner |
| directly | 4 | manner |
| from these two banks | 4 | other |
| customer → be → affected | 92 |
| customer → be → impacted | 22 |
| customer → be impacted by → this incident | 3 |
| negative | neutral | positive |
| 0.347 | 0.581 | 0.072 |
| Raw frequency | 117 |
| Normalized frequency | 0.782 |
| Modifier score | 0.643 |
| Perplexity | 105.455 |