| Typicality: | 0.540 |
| Saliency: | 0.572 |
| in the private sector | 8 | location |
| greatly | 5 | degree |
| by tracking the customer journey | 4 | manner |
| business → improve → customer experience | 76 |
| business → improve → the customer experience | 74 |
| business → improve → their customer experience | 17 |
| business → improve → customer experiences | 16 |
| business → improve → overall customer experience | 14 |
| business → look to improve → their customer experience | 4 |
| negative | neutral | positive |
| 0.024 | 0.230 | 0.746 |
| Raw frequency | 201 |
| Normalized frequency | 0.572 |
| Modifier score | 0.911 |
| Perplexity | 179.647 |