| Typicality: | 0.512 |
| Saliency: | 0.610 |
| to competitors | 15 | transitive-object |
| due to the poor service | 11 | cause |
| due to the competition in the field | 8 | cause |
| business → lose → customer | 257 |
| business → lost → customer | 9 |
| negative | neutral | positive |
| 0.741 | 0.232 | 0.026 |
| Raw frequency | 266 |
| Normalized frequency | 0.610 |
| Modifier score | 0.775 |
| Perplexity | 130.266 |