| with the designated authority’s response | 16 | other |
| with their conditions | 9 | other |
| with a service | 6 | other |
| citizen → be → unhappy | 46 |
| citizen → be not → happy | 21 |
| citizen → be not → pleased | 8 |
| citizen → not be → pleased | 3 |
| negative | neutral | positive |
| 0.701 | 0.266 | 0.033 |
| Raw frequency | 78 |
| Normalized frequency | 0.588 |
| Modifier score | 0.630 |
| Perplexity | 368.109 |