| Typicality: | 0.440 |
| Saliency: | 0.445 |
| concern → be forwarded to → our catering and hospitality manager | 35 |
| concern → be forwarded to → our hospitality manager | 4 |
| concern → be forwarded to → our catering manager | 4 |
| negative | neutral | positive |
| 0.022 | 0.774 | 0.204 |
| Raw frequency | 43 |
| Normalized frequency | 0.445 |
| Modifier score | 0.500 |
| Perplexity | 45.512 |