aspect of
customer)
→
CapableOf
→
make the mistake
| Typicality: | 0.495 |
| Saliency: | 0.603 |
| often | 15 | temporal |
| during the customer journey | 9 | temporal |
| many times | 8 | temporal |
| business → make → the mistake | 77 |
| business → make → mistake | 61 |
| business → make → this mistake | 7 |
| business → be made → mistake | 4 |
| negative | neutral | positive |
| 0.603 | 0.347 | 0.050 |
| Raw frequency | 149 |
| Normalized frequency | 0.603 |
| Modifier score | 0.731 |
| Perplexity | 138.658 |