aspect of
customer)
→
CapableOf
→
use live chat
| Typicality: | 0.334 |
| Saliency: | 0.327 |
| more than phone service | 4 | other |
| by an average of 20% | 3 | other |
| online | 2 | location |
| business → use → live chat | 12 |
| business → live → chat | 5 |
| business → offer → live chat | 4 |
| business → provide → live chat | 4 |
| negative | neutral | positive |
| 0.032 | 0.457 | 0.511 |
| Raw frequency | 25 |
| Normalized frequency | 0.327 |
| Modifier score | 0.600 |
| Perplexity | 401.624 |