aspect of
customer)
→
ReceivesAction
→
aligned
| Typicality: | 0.396 |
| Saliency: | 0.343 |
| with the service | 2 | other |
| expectation → be → aligned | 14 |
| expectation → be in → alignment | 3 |
| negative | neutral | positive |
| 0.027 | 0.576 | 0.397 |
| Raw frequency | 17 |
| Normalized frequency | 0.343 |
| Modifier score | 0.500 |
| Perplexity | 42.636 |