aspect of
customer)
→
ReceivesAction
→
caused by fault
| Typicality: | 0.331 |
| Saliency: | 0.191 |
| on fctg’s part | 4 | other |
| in the product | 4 | other |
| problem → be caused by → fault | 7 |
| problem → be → fault | 3 |
| negative | neutral | positive |
| 0.484 | 0.493 | 0.023 |
| Raw frequency | 10 |
| Normalized frequency | 0.191 |
| Modifier score | 0.500 |
| Perplexity | 143.707 |