aspect of
customer)
→
ReceivesAction
→
discovered
| Typicality: | 0.542 |
| Saliency: | 0.569 |
| during service | 6 | temporal |
| earlier | 5 | temporal |
| early in the process | 5 | temporal |
| problem → be → discovered | 94 |
| problem → be → uncovered | 14 |
| negative | neutral | positive |
| 0.342 | 0.544 | 0.114 |
| Raw frequency | 108 |
| Normalized frequency | 0.569 |
| Modifier score | 0.650 |
| Perplexity | 205.429 |