aspect of
customer)
→
ReceivesAction
→
experienced
| Typicality: | 0.313 |
| Saliency: | 0.366 |
| before calling the customer care | 2 | temporal |
| problem → be → experienced | 30 |
| negative | neutral | positive |
| 0.308 | 0.487 | 0.206 |
| Raw frequency | 30 |
| Normalized frequency | 0.366 |
| Modifier score | 0.214 |
| Perplexity | 160.145 |