| because of the customers' personal preferences | 5 | cause |
| subsequently | 2 | temporal |
| product → be → cancelled | 34 |
| product → be → canceled | 8 |
| negative | neutral | positive |
| 0.608 | 0.371 | 0.021 |
| Raw frequency | 42 |
| Normalized frequency | 0.357 |
| Modifier score | 0.500 |
| Perplexity | 242.315 |