| Typicality: | 0.513 |
| Saliency: | 0.533 |
| at the first sight of discomfort | 12 | temporal |
| within 30 days of purchase | 10 | temporal |
| from the invoice url | 8 | other |
| customer → ask for → refund | 180 |
| customer → look for → refund | 10 |
| customer → ask for → the refund | 6 |
| customer → ask → refund | 6 |
| negative | neutral | positive |
| 0.431 | 0.512 | 0.057 |
| Raw frequency | 202 |
| Normalized frequency | 0.533 |
| Modifier score | 0.610 |
| Perplexity | 36.798 |