| for the unsuccessful delivery | 43 | purpose |
| to the extent | 16 | other |
| in case | 16 | temporal |
| customer → bear → cost | 472 |
| customer → bear → expense | 67 |
| negative | neutral | positive |
| 0.483 | 0.494 | 0.023 |
| Raw frequency | 539 |
| Normalized frequency | 0.658 |
| Modifier score | 1.000 |
| Perplexity | 126.924 |