| directly | 12 | manner |
| during normal business hours | 7 | temporal |
| to talk about their visit | 7 | purpose |
| customer → can → call | 137 |
| customer → be able to → call you | 4 |
| negative | neutral | positive |
| 0.070 | 0.697 | 0.234 |
| Raw frequency | 141 |
| Normalized frequency | 0.488 |
| Modifier score | 0.975 |
| Perplexity | 97.251 |