| Typicality: | 0.519 |
| Saliency: | 0.517 |
| with every buying experience | 13 | other |
| with a registration form | 13 | other |
| with a product | 11 | other |
| customer → encounter → problem | 122 |
| customer → encounter → issue | 55 |
| negative | neutral | positive |
| 0.366 | 0.464 | 0.170 |
| Raw frequency | 177 |
| Normalized frequency | 0.517 |
| Modifier score | 0.650 |
| Perplexity | 341.494 |