| Typicality: | 0.557 |
| Saliency: | 0.617 |
| with the resolution | 20 | other |
| with their purchase | 19 | other |
| with services | 18 | other |
| customer → feel → satisfied | 383 |
| customer → feel → contented | 7 |
| negative | neutral | positive |
| 0.051 | 0.257 | 0.691 |
| Raw frequency | 390 |
| Normalized frequency | 0.617 |
| Modifier score | 0.904 |
| Perplexity | 205.852 |