| Typicality: | 0.613 |
| Saliency: | 0.548 |
| in order to end the contract | 12 | purpose |
| for retrieval of the parcel | 12 | purpose |
| in the event of faulty items | 9 | temporal |
| customer → follow → instruction | 215 |
| customer → followed → instruction | 4 |
| customer → follow → given instructions | 4 |
| customer → follow → the instruction | 3 |
| negative | neutral | positive |
| 0.143 | 0.742 | 0.115 |
| Raw frequency | 226 |
| Normalized frequency | 0.548 |
| Modifier score | 0.900 |
| Perplexity | 82.345 |