| Typicality: | 0.535 |
| Saliency: | 0.528 |
| in case of any defect | 13 | other |
| from any source | 9 | other |
| about various computer issues | 7 | other |
| customer → get → assistance | 93 |
| customer → receive → assistance | 83 |
| customer → get → the assistance | 17 |
| negative | neutral | positive |
| 0.068 | 0.499 | 0.432 |
| Raw frequency | 193 |
| Normalized frequency | 0.528 |
| Modifier score | 0.683 |
| Perplexity | 340.866 |