| Typicality: | 0.438 |
| Saliency: | 0.590 |
| often | 21 | temporal |
| easily | 11 | manner |
| without a natural flow | 10 | other |
| customer → get → confused | 217 |
| customer → become → confused | 99 |
| negative | neutral | positive |
| 0.688 | 0.274 | 0.038 |
| Raw frequency | 316 |
| Normalized frequency | 0.590 |
| Modifier score | 0.572 |
| Perplexity | 194.810 |