| Typicality: | 0.624 |
| Saliency: | 0.554 |
| without the need | 10 | manner |
| immediately | 9 | manner |
| in the case of complaints | 9 | other |
| customer → give → the opportunity | 136 |
| customer → give → opportunity | 102 |
| negative | neutral | positive |
| 0.094 | 0.492 | 0.413 |
| Raw frequency | 238 |
| Normalized frequency | 0.554 |
| Modifier score | 0.925 |
| Perplexity | 282.282 |