| Typicality: | 0.449 |
| Saliency: | 0.519 |
| in the use of their documents | 13 | other |
| in the crm processes | 7 | location |
| within their organizations | 5 | location |
| customer → increase → efficiency | 128 |
| customer → increase → operational efficiency | 17 |
| customer → enhance → efficiency | 17 |
| customer → increase → operating efficiency | 6 |
| customer → increase → the efficiency | 5 |
| customer → increased → efficiency | 4 |
| customer → increase → business efficiency | 3 |
| negative | neutral | positive |
| 0.010 | 0.172 | 0.818 |
| Raw frequency | 180 |
| Normalized frequency | 0.519 |
| Modifier score | 0.700 |
| Perplexity | 477.846 |