| Typicality: | 0.542 |
| Saliency: | 0.681 |
| across multiple channels | 30 | location |
| in a variety of ways | 21 | manner |
| through social media | 19 | manner |
| customer → interact with → brand | 428 |
| customer → interact with → the brand | 178 |
| customer → interact with → their brand | 40 |
| negative | neutral | positive |
| 0.052 | 0.464 | 0.484 |
| Raw frequency | 646 |
| Normalized frequency | 0.681 |
| Modifier score | 0.775 |
| Perplexity | 115.784 |