| Typicality: | 0.609 |
| Saliency: | 0.598 |
| in a number of ways | 12 | manner |
| through multiple channels | 10 | manner |
| via social media | 9 | manner |
| customer → interact with → business | 224 |
| customer → interact with → the business | 95 |
| customer → interact with → their business | 14 |
| customer → interacted with → business | 3 |
| negative | neutral | positive |
| 0.058 | 0.479 | 0.463 |
| Raw frequency | 336 |
| Normalized frequency | 0.598 |
| Modifier score | 0.820 |
| Perplexity | 117.556 |