| Typicality: | 0.613 |
| Saliency: | 0.546 |
| from an increasing variety of touchpoints | 7 | transitive-object |
| in today’s day | 7 | temporal |
| in ways | 5 | manner |
| customer → interact with → service | 211 |
| customer → interact with → the service | 12 |
| negative | neutral | positive |
| 0.048 | 0.542 | 0.410 |
| Raw frequency | 223 |
| Normalized frequency | 0.546 |
| Modifier score | 0.900 |
| Perplexity | 137.036 |