| Typicality: | 0.477 |
| Saliency: | 0.506 |
| through this feedback survey | 6 | manner |
| conveniently online | 4 | manner |
| quickly | 3 | manner |
| customer → know about → service | 124 |
| customer → know → service | 39 |
| negative | neutral | positive |
| 0.045 | 0.579 | 0.375 |
| Raw frequency | 163 |
| Normalized frequency | 0.506 |
| Modifier score | 0.533 |
| Perplexity | 330.977 |