| Typicality: | 0.395 |
| Saliency: | 0.533 |
| sometimes | 18 | temporal |
| in the order | 13 | other |
| with their | 11 | manner |
| customer → make → mistake | 176 |
| customer → made → mistake | 22 |
| customer → make → this mistake | 3 |
| negative | neutral | positive |
| 0.590 | 0.349 | 0.062 |
| Raw frequency | 201 |
| Normalized frequency | 0.533 |
| Modifier score | 0.516 |
| Perplexity | 82.639 |