| Typicality: | 0.682 |
| Saliency: | 0.631 |
| within 7 days of payment | 15 | temporal |
| due to weather | 13 | cause |
| in such a case | 13 | temporal |
| customer → receive → full refund | 305 |
| customer → get → full refund | 76 |
| customer → be given → full refund | 17 |
| customer → obtain → full refund | 12 |
| customer → be issued → full refund | 10 |
| customer → receive → full refund of the amount | 6 |
| customer → be provided with → full refund | 5 |
| customer → have → full refund | 5 |
| negative | neutral | positive |
| 0.270 | 0.586 | 0.143 |
| Raw frequency | 436 |
| Normalized frequency | 0.631 |
| Modifier score | 1.000 |
| Perplexity | 23.617 |