| Typicality: | 0.604 |
| Saliency: | 0.653 |
| at any time | 30 | temporal |
| in accordance with the refunds policy | 29 | manner |
| within 4 to 6 weeks | 24 | temporal |
| customer → receive → refund | 407 |
| customer → receive → the refund | 61 |
| customer → receive → their refund | 25 |
| customer → received → refund | 21 |
| customer → received → their refund | 3 |
| negative | neutral | positive |
| 0.233 | 0.651 | 0.117 |
| Raw frequency | 517 |
| Normalized frequency | 0.653 |
| Modifier score | 0.731 |
| Perplexity | 43.246 |