| Typicality: | 0.612 |
| Saliency: | 0.621 |
| for charges | 57 | cause |
| solely | 40 | degree |
| for expenses | 37 | other |
| customer → remain → responsible | 393 |
| customer → remain → accountable | 10 |
| negative | neutral | positive |
| 0.239 | 0.713 | 0.048 |
| Raw frequency | 403 |
| Normalized frequency | 0.621 |
| Modifier score | 0.800 |
| Perplexity | 486.464 |