| Typicality: | 0.608 |
| Saliency: | 0.581 |
| to qualify for a refund | 24 | purpose |
| to the seller | 24 | transitive-object |
| at their own cost | 22 | manner |
| customer → return → the item | 225 |
| customer → return → the item(s | 31 |
| customer → return → their items | 20 |
| customer → return → their item | 9 |
| customer → decide to return → the item | 6 |
| customer → return → the items | 3 |
| negative | neutral | positive |
| 0.237 | 0.656 | 0.107 |
| Raw frequency | 294 |
| Normalized frequency | 0.581 |
| Modifier score | 0.840 |
| Perplexity | 93.934 |