| Typicality: | 0.559 |
| Saliency: | 0.528 |
| directly | 15 | manner |
| on the phone | 12 | location |
| from your company | 10 | other |
| customer → speak to → someone | 62 |
| customer → talk to → someone | 61 |
| customer → speak with → someone | 21 |
| customer → talk to → person | 18 |
| customer → talk to → human | 14 |
| customer → talk to → human being | 8 |
| customer → speak with → person | 5 |
| customer → speak to → the person | 5 |
| negative | neutral | positive |
| 0.191 | 0.541 | 0.268 |
| Raw frequency | 194 |
| Normalized frequency | 0.528 |
| Modifier score | 0.757 |
| Perplexity | 116.454 |