| Typicality: | 0.525 |
| Saliency: | 0.526 |
| to complain | 17 | purpose |
| to voice their complaints | 15 | purpose |
| to vent their frustration | 14 | purpose |
| customer → take to → social media | 99 |
| customer → turn to → social media | 76 |
| customer → taken to → social media | 15 |
| negative | neutral | positive |
| 0.373 | 0.432 | 0.196 |
| Raw frequency | 190 |
| Normalized frequency | 0.526 |
| Modifier score | 0.655 |
| Perplexity | 28.251 |