| Typicality: | 0.545 |
| Saliency: | 0.501 |
| to contact the company | 16 | purpose |
| no matter | 11 | manner |
| for their shopping | 9 | purpose |
| customer → use → channel | 92 |
| customer → use → what channel | 23 |
| customer → use → the channel | 17 |
| customer → use → channels | 13 |
| customer → use → this channel | 11 |
| negative | neutral | positive |
| 0.087 | 0.559 | 0.354 |
| Raw frequency | 156 |
| Normalized frequency | 0.501 |
| Modifier score | 0.750 |
| Perplexity | 487.404 |