| to contact a company | 13 | purpose |
| to compare costs | 9 | purpose |
| in hand | 8 | manner |
| customer → use → phone | 97 |
| customer → use → the phone | 60 |
| customer → have → phone | 20 |
| customer → have → their phone | 8 |
| customer → interact with → phone | 4 |
| negative | neutral | positive |
| 0.120 | 0.536 | 0.344 |
| Raw frequency | 189 |
| Normalized frequency | 0.525 |
| Modifier score | 0.873 |
| Perplexity | 408.079 |