| Typicality: | 0.546 |
| Saliency: | 0.542 |
| regarding the product | 24 | other |
| about the services | 13 | other |
| on the experience | 9 | other |
| customer → voice → their opinions | 66 |
| customer → express → their opinions | 51 |
| customer → voice → their opinion | 34 |
| customer → express → their views | 31 |
| customer → express → their opinion | 29 |
| customer → communicate → their opinions | 3 |
| customer → voice → their views | 3 |
| negative | neutral | positive |
| 0.098 | 0.498 | 0.404 |
| Raw frequency | 217 |
| Normalized frequency | 0.542 |
| Modifier score | 0.700 |
| Perplexity | 72.812 |